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FAQ

We’re sure you have questions about shipping your vehicle. We’ve done a dang fine job curating some of the most common ones you might have. That said, it still might not be here. If that’s the case, don’t hesitate to call us at 775-800-8585 or email us at info@xpel1.com

THE BASICS

We are a full service logistics company. At Xpel1 we work with many professionals who are contracted with us to deliver exceptional service and satisfy all of your transportation needs

We accept Visa, Mastercard, American Express, Discover, Cash, Check, Zelle, Venmo, CashApp.

The process

There’s a lot of factors that go into this. How far is the trip? Is it an open enclosed delivery? What’s the make and model? The year? What’s the weather like? To get the best estimate, just complete our FREE QUOTE submission form and we can get the best estimate to you as soon as possible.

It all kind of rides (no pun intended) the pickup location and the destination. Most of the time it takes 1-2 weeks from pickup to delivery.

The sooner the better. Our best bet is that you book at least a week in advance.

If you are in a rush, we do offer expedited delivery services. Be sure to talk with your relocation specialist about that.

It isn't. But we’re generally right on target. Depending on the areas we are picking up or delivering to, we do request a small window of days to get your vehicle where it needs to be.

You or someone you trust (must be 18 years of age or older) should be present to inspect the vehicle's condition and sign the bill of lading. 

Vehicle questions

One of our representatives will call ahead of time and arrange for delivery date and time. On the agreed day and time, the driver will come to the pick up location and load the vehicle onto his trailer. As the driver approaches the destination they will notify the client ahead of time to arrange for delivery

Yes you can! Per DOT regulations, you can put up to 100lb of personal belongings in your vehicle while it's being transported.

Yep! Just give us a call or drop us an email and we’ll be able to provide a status where your vehicle is and an update-to-date ETA.

Most likely! Let us know up front. If your vehicle can still roll, steer, and break properly, it should still be a go.

Yes it is! We have contingent cargo insurance to make sure that your vehicle is protected from the unpredictable. Minimum required cargo coverage is $250,000 for every truck!

Of course it does. Bigger vehicles require us to utilize “oversize” vehicle transport. 

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